Expanding Toward the Future "Reorganization and acquisitions help the Company expand its offerings as it continues to deploy TrackerPAL II"
Beginning in January, the Company greatly expanded its services and reach with the announcement of the acquisition of Midwest Monitoring & Surveillance and Court Programs Inc.
Serving the midwest and the south, these two new divisions have a long history of offender management experience. In fact, the founder of Court Programs, Glen Rothbart participated in creating the first electronic monitoring bracelet that was designed to monitor offenders when they were at home.
“We are a relationship sale. A vital part of selling our service is developing relationships with agencies. They need to know that we don’t just sell them a device or a service then leave; we are their partners in every way. That kind of relationship building and service is what Court Programs and Midwest bring to the Company,” said Bernadette Suckel, chief sales and marketing officer.
The knowledge and experience that Midwest and Court Programs represent allows the Company to expand and begin to offer specialized programs that address the needs of agencies and offenders alike.
Currently managing in excess of 12,000 offenders, the company has restructured its sales force to focus on key strategic regions. “We want to organize our efforts around states and areas that have the greatest potential,” continued Suckel. These areas are not only targeted by the offender population only, but also by budgetary, legislative, judicial and local political climates. Faced with severe jail and prison overcrowding, some states are mandated by the courts to release thousands of offenders. Other states and agencies have faced large budget cuts and are looking for alternatives like “offender pay” to reduce taxpayer’s liability.
With the launch of the TrackerPAL II device, the sales team has created a backlog of orders from current and new customers. “The roll-out of our next generation TrackerPAL II has been very well received by the marketplace. By setting a conservative deployment schedule, we have been able to secure the success of our latest solution. Importantly, the TrackerPAL II allows us to not only grow our existing customer base, but also to acquire new agency contracts previously unavailable to us, both domestically and internationally,” said John Hastings, president.
With a new focus, a re-energized and expanded portfolio of services, the Company is better able to address the needs of each individual agency, officer and even offender. “What’s exciting is that through continued sales and new acquisitions, we continue to increase recurring revenue every quarter. With everything in the sales pipe-line, I am very excited and optimistic for the future,” concluded Hastings.